Our mission and vision

Vision Statement

To provide premium operations and maintenance services and become partner of choice of the public and private sector companies in Syria.

Mission Statement :

Our mission in Serco Syria

  • Deliver services that improve the experience of our clients and their end customers.
  • Be a trusted service provider for complex, mission critical programs - fully aligned with the goals of our clients and accountable for outcomes that matter.
  • Draw upon the best ideas from around the world to deliver services in ways that are smarter, innovative, and more efficient.
  • To operate in a manner that is always ethical, transparent, and respectful of our people, customers and communities.

At a glance :

To develop long term beneficial relationships with our clients by focusing on their needs and adding value to their operations by providing innovative, professional and world class operations and maintenance services while offering a safe, challenging and rewarding working environment for our employees


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Our Team

At Serco Syria, world-class customer service is at the heart of everything we do.

We aim to deliver a great customer experience to our customers.

Our customer service experts are constantly working to understand your needs,

enhance overall service levels and continuously improve the in-store experience.

Thanks to our qualified team and our company continuously improvement policy.

Serco Syria has a wide range of satisfied customers; below some of our customers

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  • Syriatel Telecom Company
  • Salsabil Beverage Company
  • Fiorella for Macaroni and Foodstuff
  • Customs Directorate
  • Afia Factory
  • Zanobia Ceramic Factory
  • Freezone
  • Abdouni Group for food production.
  • Daboul and Said Factory
  • M.C Paintings Factory
  • Katakit Factory


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  • Lebero Factory
  • Damascus Airport
  • Lattakia Airport
  • The Syrian Libyan Company
  • United Oil Company
  • Alassad National Mill in Adra
  • Damascus Cables Factory
  • Aleppo Cables Factory
  • UNDP

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